The key to any successful business or project is effective leadership. Since leaders are important to the growth of an organization, it is important to develop leadership ability. Research indicates that 360-degree feedback is one of the most effective ways to develop leaders. In a study of 350 companies, 360 evaluation was identified as the second most important feature affecting leadership development success.
A 360-degree leader is someone who directs and influences their immediate team members and becomes so respected and admired that they have influence with everyone in the organization. Out-of-the-box leaders are the most valuable leaders in the marketplace because their contribution to an organization goes beyond their personal area of responsibility.
The skills that make you a 360 leader:
- Never allow anyone to question your integrity: The true leaders at 360 are those whose character is never questioned. Never mean.
- Do Your Excellent Work: In my lesson, to be a respected leader, respect must come as a result of pride in your work and striving for excellence in everything you do. Adopt the following personal philosophy: "If my name is going to be associated with something, it will be done to the best of my ability."
- Don't say you're a team player, be one: If you're not seen as a real team player, you'll never be a 360-degree leader. Selfishness speaks loudly and defeats any possibility of being recognized as a leader.
- Do what is expected of you: This means returning all calls, texts, and phone calls in a timely manner. This means being on time, preparing all appointments, and finishing all projects and tasks on time.
- Showing Respect to Everyone in Meetings: It goes without saying that showing respect for people in all circumstances is crucial if you want to be seen as a likable and valued person. But this is especially important in a work environment. For example, if you start a side conversation in a meeting or constantly interrupt someone, not only will that person lose respect for you, but everyone else is also more likely to look at you poorly.
- Don't complain without making an effort to improve things: If you feel the need to complain about something, make sure you're ready to offer a well-thought-out solution. Even then, be careful about how you place your complaint. 360° leaders are problem solvers, not complaints.
- Try to understand the other person's point of view: If you master the 10 ways to be a better listener and show people that their opinions are appreciated, their respect for you will increase. Nobody likes to know everything.
- Look for opportunities to stand out: If someone is behind on an important project, volunteer to help them out. If there is a problem with something, volunteer to get to the bottom of it. Be willing to come early, stay late, and work weekends if something needs to be done. Find things you can do to get noticed to go beyond your regular responsibilities.
- Volunteer to lead: If a project needs a spearhead, be the first to volunteer. The more you do to get into a leadership role, the more likely you are to be seen as a leader. Ultimately, you will have the power to influence decisions and influence others.
- Build a great team: The brand of the people you lead influences your personal brand. If you want to be respected as a 360-degree leader, lead by example and build a great team of people who individually strive for excellence. Great leaders challenge people to perform at a higher level than they normally would without getting the most out of it.
- Keep a Positive Attitude: Let's face it - we all like to be around people with a positive attitude. It's easy to get this look when things are going well. But people who can maintain a positive attitude in difficult times or when dealing with negative situations are most admired.
- Focus on your purpose: If you want to be a 360-degree leader, you must deliberately build meaningful relationships with the people who have influence in your work environment. And the more you like and trust these people, the more they will be attracted to you.
When you incorporate these strategies and other little things that are highlighted in my daily blog posts, people will respect you more. When this happens, you will not only have influence with those under your leadership, but you will have influence with everyone who knows your name. You will then become a 360-degree leader.
Leadership Assessment 360:
A 360-degree leadership assessment is a form of feedback for leaders in which their skills, effectiveness, and influence are assessed as an executive, leader, or manager. With this type of evaluation, the leadership in the company receives feedback from a group of colleagues.
You find yourself in a leadership position, and as a good leader, you want to grow and improve and you want your organization to grow and succeed.
You understand that if you, as a leader, don't keep growing, your organization won't keep growing. So, you're committed to developing yourself or other leaders will take your place. There are plenty of leaders out there hoping to benefit your company.
360-degree evaluations allow you to use multiple entities such as supervisors, peers, direct reports, subordinates, and external raters (customers or vendors) to leave feedback on an employee. The feedback is often used as a reference within an employee development plan. In a team-focused atmosphere, 360-degree surveys can be very effective. It lets the employee know how his team members view their performance effectiveness.
It is important that the comments remain unknown to the person being rated. If employees are allowed to see comments and ratings and who left them, feelings of resentment can arise as well as tension between the employee and the rat.
If you plan to implement a 360-degree appraisal process, make sure you have a solid performance management system in place before doing so. 360-degree performance feedback and feedback are often used in conjunction with each other to form one powerful punch for employee training and development.
Importance of 360 Leadership Assessment:
Self-awareness means understanding your personality, including your strengths, weaknesses, beliefs, motivations, thoughts, and emotions. And self-awareness is especially important when it comes to driving. Leading people requires a delicate balance of competing priorities. Many well-intentioned leaders make mistakes because they are making continuous improvements in the wrong direction.
Everyone thinks they have a pretty good handle on how other people see them. But our research shows that people generally score themselves lower than their supervisor and direct reports score them. Wouldn't it be nice to know that people think of you higher than you think of yourself? Will it give you more confidence in what you're doing?
If I asked you what behaviors make you a good leader, would you be able to list 62 behaviors off the top of your head? That's the number of behaviors we have in our standard business leader 360. The very act of asking about them informs what is important to the organization. In addition, it lets you know if you are focusing undue effort on a behavior you do well, perhaps at the expense of supporting a weaker behavior.
Leadership research has shown that there are common skills and behaviors among effective leaders. These key competencies can be used in the assessment to identify an individual's strengths, areas for improvement, and potential for advancement. The 360 assessment, along with coaching, will allow the leader to focus on developing new skills and modifying behavior to maximize their impact.
Offers multiple perspectives:
A 360-degree assessment provides a close-up view of the leader and his management practices. Metrics from a variety of levels in an organization provide a realistic view of how an individual is viewed. These multiple perspectives, along with self-assessment, identify a leader's blind spots (unnoticed behaviors) and competency gaps. A variety of perspectives enables an individual to improve working relationships and improve their leadership.
It measures 'how' things are done rather than 'what' is being done:
Which is better, doing something the right way even if it fails or doing it no matter how it happens? Or more succinctly - process versus outcome? Answer: It is always practical. There is never a guarantee, so by accepting that and focusing on the process, you are giving yourself the best possibility of creating your desired outcome. An added bonus is repeatability and predictability.
Dialogue is the first step in moving from measurement to improvement. Self-awareness, demonstrated behavior, and practical feedback all combine to provide a natural opportunity for dialogue. Ideally, this dialogue begins with a warm discussion between the survey officer and the survey leader in which strengths are highlighted and weaknesses explored. The dialogue should continue through a schematic dialogue between the surveyed leader and the leader's supervisor in which goals and plans for improvement are agreed upon. Where appropriate, the dialogue may also include peers and staff.
Improves working relationships:
One of the vital behaviors in a relationship is reciprocity—the exchange of benefits. Performance feedback is often one-sided (as in the direct supervisor/report relationship) or completely missing (colleagues don't feel it is their place to say anything). By introducing this element into a relationship, we have created another focal point of mutual support.
Some organizations create development programs without considering individual needs. One of the main benefits of Evaluation 360 is that it forms the basis for customized individual development plans. Since the purpose of a 360 assessment is development, leaders are motivated to take control of their career paths. Together with the trainer, the leader creates a training and development action plan specifically designed to enhance or acquire new competencies for continuous improvement.
Creates a culture of learning:
Organizations that use 360 Assessment for Development create a culture of continuous learning and improvement. Everyone within the company is encouraged to create personal training and development goals. Since support for 360 comes from the top down, this demonstrates a strong commitment from senior management to workplace learning. Through the 360 Assessment, potential and current leaders can be encouraged and motivated to achieve a higher level of achievement.
The problem with face-to-face assessments:
The average employee does not feel comfortable giving direct feedback to a colleague, especially if it is less than positive. Face-to-face one-on-one reactions can be counterproductive because they tend to focus on whatever the co-worker is doing right now that is bothering the co-worker.
In addition, the feedback focuses on identifying issues and areas that are not working effectively. Ideally, feedback takes a more nuanced approach and focuses on ideas for improvement — not just negativity.
This is why most organizations that use 360 Feedback heavily rely on the feedback being provided to the manager, who then consolidates and shares it with the employee. Other organizations provide an electronic review submission that goes directly to the employee. Submitting 360 comments can choose to remain anonymous.
Online methods, even when ratings are defined and the participant is able to manipulate them to understand feedback, are not ideal. Many employees are uncomfortable with additional feedback and many raters are uncomfortable with providing basic feedback to improve a rated employee's work.
Tips for giving a better 360 review:
- Provide your feedback clear and honest:
- Don't make your review big:
- Make your main points:
A maximum of three strengths and three weaknesses are the most a manager can handle effectively when combined with feedback from others. This forces you to focus on the most important aspects of your coworker's performance
- Be fair and balanced in your comments:
- Keep emotion out of the equation:
If you feel your heart starting to race or your voice pitching up, you're getting too emotional. Constructive criticism should happen when both parties, the giver and recipient, are calm and receptive. The facilitator can step in if they feel the interaction is getting too personal. To maintain a calm, open conversation among all group members, many writing groups decide that "what is said within the group, stays within the group."
References and Where to Learn More
- WHAT IS A 360 LEADERSHIP ASSESSMENT?
- 12 Attributes, Values and Skills of a 360-degree Leader
- 8 Benefits of 360 Degree Feedback
- Using 360 feedback for leadership development
- How to Provide Coworker Feedback for a 360 Review
- The Purpose of 360 Degree Feedback
- Four Ways that 360 Degree Feedback Benefits Leaders